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Patient News

14 Feb, 2024
Our new triage system - coming 19th February 2024

From mid-February we will be changing the way you contact us about  medical and administration requests are made as we launch a new online triage form to replace eConsults.

Why have we Changed? 

Streamlining the way patients/relatives and carers can contact the Practice 

This change will make it easier to submit requests to the practice. They will be triaged by a clinician to then ensure that requests are seen by the most appropriate member of staff and dealt with in an appropriate timeframe. 

 

Appointments will be prioritised according to need.

 

Some of the benefits of using this new system are: 

Easy to access - it will only take a couple of minutes to fill out your information 

No waiting on hold on the phone 

Your request will be seen by the right person 

Convenience - send your request over whenever you need it, rather than when you can get through on the phone 

Your GP will be able to help more quickly and easily, for example with a phone call, or by   referring you directly to the service you need, such as physiotherapy 

 

What should I use this new form for?

You can use this form for anything you would usually contact the surgery for such as medical issues you want to discuss with a doctor or nurse, repeat prescriptions, or admin issues like getting a sick (fit) note or test results. 

What questions will I be asked?

If you have a medical query, you’ll be asked to describe it, how long it’s been going on for, and what you’re worried about. 

For admin, you can choose from asking about test results, repeat prescriptions, fit/sick notes, referrals, a doctor’s letter, or something else 

How long will the form take to complete?

The form should only take a few minutes to complete. If you have any issues or can’t fill the form out, please contact the surgery and we will be able to help you complete your request.

Please note that the submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. If you need urgent help out of hours please contact 111 or 999 if this is an emergency

Please do not use this form for anything you need a response for more urgently than within 1 working day. If you think you need help before then, you should call the surgery or if you need urgent help, call 111 if we are closed or 999. 

 

From mid-February we will be changing the way you contact us about  medical and administration requests are made as we launch a new online triage form to replace eConsults.

Why have we Changed? 

Streamlining the way patients/relatives and carers can contact the Practice 

This change will make it easier to submit requests to the practice. They will be triaged by a clinician to then ensure that requests are seen by the most appropriate member of staff and dealt with in an appropriate timeframe. 

 

Appointments will be prioritised according to need.

 

Some of the benefits of using this new system are: 

Easy to access - it will only take a couple of minutes to fill out your information 

No waiting on hold on the phone 

Your request will be seen by the right person 

Convenience - send your request over whenever you need it, rather than when you can get through on the phone 

Your GP will be able to help more quickly and easily, for example with a phone call, or by   referring you directly to the service you need, such as physiotherapy 

 

What should I use this new form for?

You can use this form for anything you would usually contact the surgery for such as medical issues you want to discuss with a doctor or nurse, repeat prescriptions, or admin issues like getting a sick (fit) note or test results. 

What questions will I be asked?

If you have a medical query, you’ll be asked to describe it, how long it’s been going on for, and what you’re worried about. 

For admin, you can choose from asking about test results, repeat prescriptions, fit/sick notes, referrals, a doctor’s letter, or something else 

How long will the form take to complete?

The form should only take a few minutes to complete. If you have any issues or can’t fill the form out, please contact the surgery and we will be able to help you complete your request.

Please note that the submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. If you need urgent help out of hours please contact 111 or 999 if this is an emergency

Please do not use this form for anything you need a response for more urgently than within 1 working day. If you think you need help before then, you should call the surgery or if you need urgent help, call 111 if we are closed or 999. 

 

Friends and Family Test - January 2024

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from January 24 showed that 85.06% of the 395 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 11.9% rating us as 'good'.  2.53% felt we were 'neither good or poor', 0.25% 'poor' and 0.25% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from January 24 showed that 85.06% of the 395 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 11.9% rating us as 'good'.  2.53% felt we were 'neither good or poor', 0.25% 'poor' and 0.25% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

2 Feb, 2024
Friends and Family Test results December 2023

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from December 23 showed that 82.35% of the 315 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 12.06% rating us as 'good'.  1.76% felt we were 'neither good or poor', 1.47% 'poor' and 0.29% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from December 23 showed that 82.35% of the 315 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 12.06% rating us as 'good'.  1.76% felt we were 'neither good or poor', 1.47% 'poor' and 0.29% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

6 Jan, 2024
15 Dec, 2023
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Our Patient Group achieve 'Highly Commended' in National Awards

We are extremely proud of our patient participation group colleagues who were Highly Commended by the National Association of Patient Participation for the work they have done with the patient groups from Hastings House Surgery and Meon Medical Centre.  The three surgeries make up the Dene and Stour Valleys Primary Care Network, and our collective patient groups have led a project to improve the services offered to patients who care for others.

As part of the project the surgery has updated its list of patients who have caring responsibilities, updated the resources available for carers and  implemented  regular reviews for those with caring responsibilities.   

The Medical Centre's Patient Participation Group meet regularly with members of the practice to represent patient views in discussions about the provision of local healthcare services – whether those are delivered in Shipston or further afield. If you would like to be involved or have views you want to share please contact Carole Nossiter, Chair, Shipston PPG on shipstonppg@gmail.com

We are extremely proud of our patient participation group colleagues who were Highly Commended by the National Association of Patient Participation for the work they have done with the patient groups from Hastings House Surgery and Meon Medical Centre.  The three surgeries make up the Dene and Stour Valleys Primary Care Network, and our collective patient groups have led a project to improve the services offered to patients who care for others.

As part of the project the surgery has updated its list of patients who have caring responsibilities, updated the resources available for carers and  implemented  regular reviews for those with caring responsibilities.   

The Medical Centre's Patient Participation Group meet regularly with members of the practice to represent patient views in discussions about the provision of local healthcare services – whether those are delivered in Shipston or further afield. If you would like to be involved or have views you want to share please contact Carole Nossiter, Chair, Shipston PPG on shipstonppg@gmail.com

Friends and Family Test results November 2023

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from November 23 showed that 82.22% of the 315 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 12.7% rating us as 'good'.  2.54% felt we were 'neither good or poor', 0.95% 'poor' and 0.95% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from November 23 showed that 82.22% of the 315 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 12.7% rating us as 'good'.  2.54% felt we were 'neither good or poor', 0.95% 'poor' and 0.95% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

5 Dec, 2023
We want your views!

We are looking to make improvements to our appointment system, which we hope will provide a timely and responsive service to patients, and use the wide variety of skills and expertise we have within the practice team efficiently.  We are therefore asking our patients to complete the short survey below to help us in shaping our new system.  This survey is anonymous - if you need help please contact the surgery online or via reception.

The survey has now closed.  Thank you to those who responded

We are looking to make improvements to our appointment system, which we hope will provide a timely and responsive service to patients, and use the wide variety of skills and expertise we have within the practice team efficiently.  We are therefore asking our patients to complete the short survey below to help us in shaping our new system.  This survey is anonymous - if you need help please contact the surgery online or via reception.

The survey has now closed.  Thank you to those who responded

1 Dec, 2023
Friends and Family Test results October 2023

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from October 23 showed that 80.24% of the 339 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 12.98% rating us as 'good'.  3.24% felt we were 'neither good or poor', 0.9% 'poor' and 0.3% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from October 23 showed that 80.24% of the 339 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 12.98% rating us as 'good'.  3.24% felt we were 'neither good or poor', 0.9% 'poor' and 0.3% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

Carers 4 Carers Newsletter September 2023

https://shipstonmc.warwickshire.nhs.uk/docs/M84025/C4C%20Newsletter%20September%202023.pdf

https://shipstonmc.warwickshire.nhs.uk/docs/M84025/C4C%20Newsletter%20September%202023.pdf

Friends and Family Test - September 2023

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from September 23 showed that 81.82% of the 341 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 15.25% rating us as 'good'.  1.7% felt we were 'neither good or poor', 1.7% 'poor' and 0.3% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from September 23 showed that 81.82% of the 341 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 15.25% rating us as 'good'.  1.7% felt we were 'neither good or poor', 1.7% 'poor' and 0.3% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

2 Oct, 2023
5 Sep, 2023
Friends and Family Test - August 2023

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from August 23 showed that 78.3% of the 273 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 15.7% rating us as 'good'.  2.6% felt we were 'neither good or poor', 1.8% 'poor' and 0.7% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from August 23 showed that 78.3% of the 273 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 15.7% rating us as 'good'.  2.6% felt we were 'neither good or poor', 1.8% 'poor' and 0.7% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

Friends and Family Test results - July 23

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from July 23 showed that 77.6% of the 362 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 15.7% rating us as 'good'.  3% felt we were 'neither good or poor', 2.5% 'poor' and 0.5% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

In line with other NHS organisations the practice routinely asks for feedback following appointments.  The feedback from July 23 showed that 77.6% of the 362 respondents rated their experience of the service at Shipston Medical Centre as being 'Very Good', with a further 15.7% rating us as 'good'.  3% felt we were 'neither good or poor', 2.5% 'poor' and 0.5% 'very poor'.  The remaining participants answered 'do not know' to this question.  

This feedback is shared with the practice's patient participation group. 

9 Aug, 2023
18 Aug, 2023
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NHS App: A More Secure and Reliable Way to Receive Messages from Your Surgery

Please click the link below to download the NHS App.

NHS App | www.nhs.uk

Please click the link below to download the NHS App.

NHS App | www.nhs.uk

National shortages of medications

Increasingly there are national shortages of medications.  Our dispensary staff and colleagues in local pharmacy work hard to secure supplies of medications that are on short supply, but this can take longer than usual.  However, sometimes there is a national shortage of medications where the medication prescribed in unavailable nationally.

 

Currently this is the case with medications in the GLP1 Agonist class and we will be contacting patients who take these medications to ask them to book a telephone consultation with a GP in order to discuss what alternatives can be offerred.   Further information is available at https://cwicb.net/5ECH-TPW5-3VW1FG-MH37L-1/c.aspx

Increasingly there are national shortages of medications.  Our dispensary staff and colleagues in local pharmacy work hard to secure supplies of medications that are on short supply, but this can take longer than usual.  However, sometimes there is a national shortage of medications where the medication prescribed in unavailable nationally.

 

Currently this is the case with medications in the GLP1 Agonist class and we will be contacting patients who take these medications to ask them to book a telephone consultation with a GP in order to discuss what alternatives can be offerred.   Further information is available at https://cwicb.net/5ECH-TPW5-3VW1FG-MH37L-1/c.aspx

1 Aug, 2023
Practice Newsletter for July 2023

https://shipstonmc.warwickshire.nhs.uk/docs/M84025/Newsletter%20July%202023.pdf

https://shipstonmc.warwickshire.nhs.uk/docs/M84025/Newsletter%20July%202023.pdf

PCN Newsletters

PCNs are group of GP practices working closely together - along with other healthcare staff and organisations - providing integrated services to the local population. Arden PCN covers the following: Meon Medical Centre | Shipston Medical Centre | Hastings House Medical Centre.

PCN Newsletter June 2021

PCNs are group of GP practices working closely together - along with other healthcare staff and organisations - providing integrated services to the local population. Arden PCN covers the following: Meon Medical Centre | Shipston Medical Centre | Hastings House Medical Centre.

PCN Newsletter June 2021

School Flu Vaccination Programme

The school flu vaccination programme is going ahead this year. All schools will have completed their flu clinics by the end of the year. Some clinics have been pushed back slightly to accommodate the roll out of the Covid-19 vaccination clinics that are currently taking place in schools. There is no need to contact your GP about the school flu vaccination programme – you will hear from your school as usual in due course.

The school flu vaccination programme is going ahead this year. All schools will have completed their flu clinics by the end of the year. Some clinics have been pushed back slightly to accommodate the roll out of the Covid-19 vaccination clinics that are currently taking place in schools. There is no need to contact your GP about the school flu vaccination programme – you will hear from your school as usual in due course.

5 Oct, 2021
Sue's Memorial Service - Recording

Dear Patients,

Below is a link for Sue’s Memorial Service last Saturday if anyone missed it and wants to watch. 

https://vimeo.com/manage/videos/608980447

 

Thank you.

Dear Patients,

Below is a link for Sue’s Memorial Service last Saturday if anyone missed it and wants to watch. 

https://vimeo.com/manage/videos/608980447

 

Thank you.

Covid-19 Booster

You may have received a text from the NHS national booking service to book your Covid-19 booster vaccination. 

Please be assured your local vaccination team will also be providing this service and will be in touch very soon so there is no need to contact your GP practice. 

And don’t forget your booster will only be given six months after your second dose.

We look forwards to seeing you soon at your local vaccination centre. 

You may have received a text from the NHS national booking service to book your Covid-19 booster vaccination. 

Please be assured your local vaccination team will also be providing this service and will be in touch very soon so there is no need to contact your GP practice. 

And don’t forget your booster will only be given six months after your second dose.

We look forwards to seeing you soon at your local vaccination centre. 

The late Sue Pritchard's Charity

The Stour Health and Well-being Partnership is the late Sue Pritchard’s nominated charity.  Should patients wish to donate to this then their details are:

The Stour Health and Wellbeing Partnership 
Sort Code: 30-95-96 (Lloyds Bank)
Account no: 30792668

Sue’s husband, Michael, is doing the Marathon Des Sables in October to raise money for this worthwhile cause.  If you should wish to sponsor him for this then this is that specific link:

https://www.gofundme.com/f/running-the-marathon-des-sables

The Stour Health and Well-being Partnership is the late Sue Pritchard’s nominated charity.  Should patients wish to donate to this then their details are:

The Stour Health and Wellbeing Partnership 
Sort Code: 30-95-96 (Lloyds Bank)
Account no: 30792668

Sue’s husband, Michael, is doing the Marathon Des Sables in October to raise money for this worthwhile cause.  If you should wish to sponsor him for this then this is that specific link:

https://www.gofundme.com/f/running-the-marathon-des-sables

Latest update by NHSD regarding Type-1 Opt Out

The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data.

Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice. There was a deadline of the 1st September but this deadline has been removed (see below):

However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data.  NHSD are introducing the following changes to the opt outprocess which will mean that patients will be able to change their opt-out status at any time:

  • Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.
  • NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.
  • The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian.

This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2020 has been delayed until a new system of opt out is developed.  Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP.

We will update you when we know more about the NHSD plans to change how you can control who has access to your data.

For further information on this - please click here.

The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data.

Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice. There was a deadline of the 1st September but this deadline has been removed (see below):

However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data.  NHSD are introducing the following changes to the opt outprocess which will mean that patients will be able to change their opt-out status at any time:

  • Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.
  • NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.
  • The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian.

This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2020 has been delayed until a new system of opt out is developed.  Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP.

We will update you when we know more about the NHSD plans to change how you can control who has access to your data.

For further information on this - please click here.

GENERAL PRACTICE DATA FOR PLANNING AND RESEARCH DATA COLLECTION

Patients wishing to register a Type 1 Opt out from the NHS Digital General Practice Data for Planning and Research collection which starts on 1st September 2021 should download this form and return it to the Practice.

More information on this data collection can be found here.

Video - How the NHS uses your patient data from GP practices to improve health and care

Patients wishing to register a Type 1 Opt out from the NHS Digital General Practice Data for Planning and Research collection which starts on 1st September 2021 should download this form and return it to the Practice.

More information on this data collection can be found here.

Video - How the NHS uses your patient data from GP practices to improve health and care

New medical centre at the Ellen Badger Hospital site

New Medical Centre Development The partners and team at Shipston Medical Centre are appreciative of the opportunity to work with South Warwickshire NHS Foundation Trust, our local Clinical Commissioning Group, other NHS services, the Stour Health and Wellbeing Partnership and the community to develop a new medical centre at the Ellen Badger Hospital site.  

This much needed facility will be part of a wider health development. Plans for the new development can be seen on Stratford District Council’s planning portal at https://buff.ly/3t05UCW The cost of the development of a new medical centre is being funded by a commercial loan, secured personally by the partners of the practice. The practice has agreed to pay a substantial sum to South Warwickshire NHS Foundation Trust for the leasehold for the land on which the new medical centre will be built.  

The co-location of services at the Ellen Badger site is a fantastic opportunity to deliver more integrated services for our community, having significant benefits on mental and physical health and wellbeing.  

As one of the partner bodies in the Stour Health and Wellbeing Partnership (SHWP) we feel fortunate that we have so many individuals and organisations working together to look to meet the health needs of our community, and we very much hope that the community support the proposed Health and Wellbeing Centre as part of the Ellen Badger Development. This will provide a physical space to support the work undertaken by the SHWP.

New Medical Centre Development The partners and team at Shipston Medical Centre are appreciative of the opportunity to work with South Warwickshire NHS Foundation Trust, our local Clinical Commissioning Group, other NHS services, the Stour Health and Wellbeing Partnership and the community to develop a new medical centre at the Ellen Badger Hospital site.  

This much needed facility will be part of a wider health development. Plans for the new development can be seen on Stratford District Council’s planning portal at https://buff.ly/3t05UCW The cost of the development of a new medical centre is being funded by a commercial loan, secured personally by the partners of the practice. The practice has agreed to pay a substantial sum to South Warwickshire NHS Foundation Trust for the leasehold for the land on which the new medical centre will be built.  

The co-location of services at the Ellen Badger site is a fantastic opportunity to deliver more integrated services for our community, having significant benefits on mental and physical health and wellbeing.  

As one of the partner bodies in the Stour Health and Wellbeing Partnership (SHWP) we feel fortunate that we have so many individuals and organisations working together to look to meet the health needs of our community, and we very much hope that the community support the proposed Health and Wellbeing Centre as part of the Ellen Badger Development. This will provide a physical space to support the work undertaken by the SHWP.

Medical Students Training at the Practice
NHS e-Referral service: Putting patients in control of their outpatient appointments
A Message from Dr Williams
A Message from Dr Paul Daniel

Dr Paul Daniel, GP Partner at Shipston Medical Centre talks about how the redevelopment of the Ellen Badger site will support integrated healthcare in Shipston.

Dr Paul Daniel, GP Partner at Shipston Medical Centre talks about how the redevelopment of the Ellen Badger site will support integrated healthcare in Shipston.

A Message from the Practice
Coronavirus (COVID-19)

Advice in your region: 

England | Scotland | Wales | Northern Ireland | Ireland 

Get the latest NHS information and advice about coronavirus (COVID-19). 

Check if you or your child has coronavirus symptoms 

Find out about the main symptoms of coronavirus and what to do if you have them. 

Self-isolation and treatment if you have coronavirus symptoms

Advice about staying at home (self-isolation) and treatment for you and anyone you live with. 

Testing and tracing 

Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service. 

People at high risk 

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women. 

Social distancing and changes to everyday life 

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus. 

GOV.UK: coronavirus – guidance and support 

Government information and advice.

Advice in your region: 

England | Scotland | Wales | Northern Ireland | Ireland 

Get the latest NHS information and advice about coronavirus (COVID-19). 

Check if you or your child has coronavirus symptoms 

Find out about the main symptoms of coronavirus and what to do if you have them. 

Self-isolation and treatment if you have coronavirus symptoms

Advice about staying at home (self-isolation) and treatment for you and anyone you live with. 

Testing and tracing 

Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service. 

People at high risk 

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women. 

Social distancing and changes to everyday life 

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus. 

GOV.UK: coronavirus – guidance and support 

Government information and advice.

Related Information